Social work in the digital age

Kozma Minin Nizhny Novgorod State Pedagogical University, 1, Ulyanov str, 603000 Nizhny Novgorod, Russia

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Abstract

The article is devoted to the problem of changing the content and formats of social work in the digital age. The authors analyze the topic in the context of changing content of the concept of “social well-being”. In modern times, this concept has subjective and objective aspects, so the quality of life is assessed not only by economic quantitative indicators, but also by the degree of satisfaction with life, which includes emotional fulfillment, the level of happiness, inclusion in network streams. The problems of providing social services to the population today are determined by digital technical parameters, as well as the level of competence of social workers in the transition to a digital format of work. However, the state of modern society is characterized by a digital divide, in which older people are not always able to use all the opportunities that digitalization provides. And this, in turn, leads to an intergenerational (functional and ideological) gap not only in the situation of using digital services, but also in the formation of common ideas about the life of different generations.