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Cited article:

Standard of workmanship, crime rate and condition of lift systems influence collective action in low-cost housing

Hong Kok Wang, Cheong Peng Au-Yong, Gabriel Hoh Teck Ling and Kian Aun Law
Facilities 41 (9/10) 599 (2023)
https://doi.org/10.1108/F-06-2022-0085