The Citing articles tool gives a list of articles citing the current article. The citing articles come from EDP Sciences database, as well as other publishers participating in CrossRef Cited-by Linking Program. You can set up your personal account to receive an email alert each time this article is cited by a new article (see the menu on the right-hand side of the abstract page).
Handbook of Research on Technology Applications for Effective Customer Engagement
Siti Norida Wahab, Yew Meng Chee and Dazmin Daud Advances in Marketing, Customer Relationship Management, and E-Services, Handbook of Research on Technology Applications for Effective Customer Engagement 234 (2021) https://doi.org/10.4018/978-1-7998-4772-4.ch015
Handbook of Research on Technology Applications for Effective Customer Engagement
Siti Norida Wahab and Mohamed Syazwan Ab Talib Advances in Marketing, Customer Relationship Management, and E-Services, Handbook of Research on Technology Applications for Effective Customer Engagement 275 (2021) https://doi.org/10.4018/978-1-7998-4772-4.ch017