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Cited article:

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Promoting perceived service quality and organisational performance through customer retention strategies: the moderating role of ICT

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European Journal of Management Studies 28 (3) 193 (2023)
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Effect of Instagram promotion on consumer purchase intention: evidence from Indonesian traditional food of bakpia

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E3S Web of Conferences 361 01010 (2022)
https://doi.org/10.1051/e3sconf/202236101010