Articles citing this article

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The citing articles come from EDP Sciences database, as well as other publishers participating in CrossRef Cited-by Linking Program. You can set up your personal account to receive an email alert each time this article is cited by a new article (see the menu on the right-hand side of the abstract page).

Cited article:

Designing the right fit: socially cued versus functional AI interfaces in hospitality self-service technologies

Eeman Almokdad, Kamel Mouloudj, Kiattipoom Kiatkawsin and Chung Hun Lee
Journal of Hospitality and Tourism Insights 1 (2026)
https://doi.org/10.1108/JHTI-10-2025-1267

Empathy Mapping for Inclusive Design: A Qualitative Exploration of Older Adults’ Experiences With Self-Order Kiosks in Restaurant Settings

Kin Meng Cheng, Ah Choo Koo and Siew Chein Teo
Sage Open 16 (2) (2026)
https://doi.org/10.1177/21582440261445622