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Cited article:

The impact of service quality and passenger satisfaction on passenger loyalty of Petra shuttle bus

Rudy Setiawan, Edwin Japarianto, Katherina Stefani Santoso, Yohanes Malvin Samsudin

E3S Web Conf., 429 (2023) 03010

Published online: 2023-09-20

DOI: https://doi.org/10.1051/e3sconf/202342903010

This article has been cited by the following article(s):

The Influence of Service Quality on Customer Loyalty Mediated by Customer Satisfaction and Customer Delight at Kusuma Bali Mandiri

Ni Komang Ari Kusuma Dewi, Ni Putu Nita Anggraini and Ni Putu Cempaka Dharmadewi Atmaja
International Journal of Innovative Science and Research Technology 2014 (2025)
https://doi.org/10.38124/ijisrt/25apr1229