Identification of strategic instruments to improve the competitiveness of the services industry, strategic developmentGalina Dovlatova, Anna Smakhtina, Irina Zhukova, Olga Bondarenko, Elena Zheltushkina and Victoria KarashchenkoE3S Web Conf., 431 (2023) 07031DOI: https://doi.org/10.1051/e3sconf/202343107031