E3S Web of Conferences

A Study on Service Failure That Influence Repurchase Intention in Online Retailing: A Study among Online Shoppers in Klang Valley

Tan Chee How, Ho Khang Yi and Salini Devi Rajendran

E3S Web Conf., 136 (2019) 04088

Published online: 10 December 2019

DOI: 10.1051/e3sconf/201913604088

Tan Chee How

Ho Khang Yi

Salini Devi Rajendran

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