E3S Web of Conferences

Impact of Industrial Technology 4.0 in Improving Service Quality and Customer Experience on E-Commerce Platforms

Wahyu Sardjono, Gacelia Weny Martasari and Anderes Gui

E3S Web Conf., 426 (2023) 01007

Published online: 15 September 2023

DOI: 10.1051/e3sconf/202342601007

Wahyu Sardjono

Gacelia Weny Martasari

Anderes Gui

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