E3S Web of Conferences

Fuzzy SERVQUAL to Measure the Service Quality of Tutoring Institutions: A Systematic Literature Review Using PRISMA

Febrian Krisnawati, Ardhianiswari Diah Ekawati and Edi Abdurachman

E3S Web Conf., 426 (2023) 01064

Published online: 15 September 2023

DOI: 10.1051/e3sconf/202342601064

Febrian Krisnawati

Ardhianiswari Diah Ekawati

Edi Abdurachman

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