Advancements in network-based management systems for enhanced business services V.V. Kukartsev, K.I. Kravtsov, P.S. Suprun, D.K. Gek and I.A. Pinchuk E3S Web Conf., 460 (2023) 07003 Published online: 11 December 2023 DOI: 10.1051/e3sconf/202346007003