Issue |
E3S Web Conf.
Volume 316, 2021
2nd International Conference on Agribusiness and Rural Development (IConARD 2021)
|
|
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Article Number | 02012 | |
Number of page(s) | 8 | |
Section | Agricultural Economic | |
DOI | https://doi.org/10.1051/e3sconf/202131602012 | |
Published online | 05 November 2021 |
Business Process Analysis and Improvement during Covid-19 Crisis: a Case of Frozen Shrimp Manufacturer
Department of Agro-Industrial Technology, Faculty of Agro-Industry, Kasetsart University, 50 Ngamwongwan Rd., Lad Yao, Chatuchak, Bangkok 10900, Thailand
* Corresponding author: pornthipa.o@ku.ac.th
Frozen shrimp is one of the major export products of Thailand. This research studied a frozen shrimp products supply chain, which is a large-sized manufacturer in central Thailand. Our objectives were to study the current supply chain of a frozen shrimp processor in Samut Sakhon province and propose suggestions to improve efficiency in each activity, especially to cope with the Covid-19 crisis. First, we analyzed its business process by using Integration Definition for Function Modeling (IDEF0) to investigate the stakeholders in the supply chain and the business process of the frozen shrimp manufacturer. After analysis, we identified problems and proposed how to improve efficiencies such as risk management, especially for shrimp and labor shortage. The supplier relationship should be established along with the contract, forecast price, and demand for shrimps to optimize the procurement. The labor should be trained for multi-skill and lean production should be applied to increase productivity. Finally, digitization should be fully transformed and set up the centralized information to reduce time, increase accuracy and share the data with partners. In summary, our guidelines for the frozen shrimp manufacturer could be applied to similar manufacturers to improve supply chain efficiency.
© The Authors, published by EDP Sciences, 2021
This is an Open Access article distributed under the terms of the Creative Commons Attribution License 4.0, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
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