An analysis of work-family conflict resolution in the IT industry for employee sustainability

¹ School of Management and Commerce, Manav Rachna University, Faridabad 121004, India
² School of Management and Commerce, Manav Rachna University, Faridabad 121004, India
³ Amity Business School, Amity University, Noida 201301, India
⁴ Division of research & innovation, Uttaranchal University, Dehradun, 248007, India
⁵ Department of Computer Science and Engineering (AIML), GRIET, Bachupally, Hyderabad, Telangana 500090, India
⁶ KG Reddy College of Engineering & Technology

Abstract

Work-Family Conflict is the concept that has become very prevalent in these uncertain times of pandemic and in these new working styles and setups. The study aimed to understand the response of IT employees to work-family conflicts faced by them during the Covid-19 pandemic giving insights about employee sustainability. It sought to investigate the relationship between the work-family conflicts they experienced and the organisational structure of their workplaces. A descriptive study was conducted using convenience sampling and a total of 132 complete responses were used as the sample data to perform the analysis. IT employees face a considerable amount of work-family conflict. There is a significant difference between work-family conflict faced by IT employees in different working setups, so it becomes important to manage work and family in a situation of remote working during an unprecedented time of the pandemic. For the resolution of work-family conflict, IT employees deal with this conflict differently in different family setups. In the coming times of Hybrid working, it becomes all the more important to understand how employees are resolving this work-family conflict and what additional steps can be taken to further alleviate the situation leading to employee sustainability in the long run.