| Issue |
E3S Web Conf.
Volume 125, 2019
The 4th International Conference on Energy, Environment, Epidemiology and Information System (ICENIS 2019)
|
|
|---|---|---|
| Article Number | 24001 | |
| Number of page(s) | 5 | |
| Section | Smart Information Systems | |
| DOI | https://doi.org/10.1051/e3sconf/201912524001 | |
| Published online | 28 October 2019 | |
Evaluation of E-learning Websites Using the Webqual Method and Importance Performance Analysis
1 Magister Program of Information System, School of Postgraduate Studies, Diponegoro University, Semarang - Indonesia
2 Department of Physics, Faculty of Science and Mathematics, Diponegoro University, Semarang – Indonesia
3 Department of Mathematics, Faculty of Science and Mathematics, Diponegoro University, Semarang - Indonesia
* Corresponding author: labibjundillah@gmail.com
Participant-centered training that uses digital classes leads to changes in the current learning system that focuses on the domain of knowledge. The use of technology in the modern era can be a solution to overcome the issue of expenditure and the quality of educational institutions. The Importance Performance Analysis (IPA) and Webqual methods were chosen in this study because Webqual can translate user opinions in the form of questionnaires and the IPA method is used in managing the results of questionnaire data so that it can produce IPA quadrants. The purpose of this study is to evaluate e-learning websites based on the results of the webqual questionnaire and calculations with the importance-performance analysis method. The questionnaire was distributed to 95 students with various types of study programs at Stikubank University. The results of the calculation of the IPA method indicate that the average student is satisfied with the quality of the e-learning website at 86.75%. Although there are still some parts that can be improved on e-learning websites such as clear instructions, accurate information, and ease of communication.
Key words: E-learning / user satisfaction / Webqual / Importance Performance Analysis
© The Authors, published by EDP Sciences, 2019
This is an Open Access article distributed under the terms of the Creative Commons Attribution License 4.0, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
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