Self-Supply Service Level Assessment as Drinking Water Source in Bekasi City (Case Study: Jatiluhur, Sumur Batu, and Jatirangga Villages)

¹ Civil and Environmental Engineering Department, Faculty of Engineering, Universitas Indonesia, Depok, 16424, Indonesia
² Center for Sustainable Infrastructure Development, Universitas Indonesia, Depok, 16424, Indonesia
³ Institute for Sustainable Futures, University of Technology Sydney, Ultimo, NSW 2007, Australia

^* Corresponding author: aprilia.harera@ui.ac.id

Abstract

Drinking water sources derived from groundwater using selfsupply approaches are widely used in Bekasi City because only 26.8% of households are connected to the piped distribution. These self-supplied water systems can be assessed to determine how people choose a better drinking source. Therefore, this study aims to assess the service level attributes of self-supply, including accessibility, availability, and quality. A longitudinal monitoring method by means of a monthly survey to respondents was used to mens perceptions of taste, smell, color, availability, and safety. The results on both household and citywide scale showed boreholes were perceived to deliver a high service level. On the household scale, 93% of boreholes user got ‘high’ score for water service assessment, while dug wells were only 76%. During the 8 months survey, it was shown that 45% of respondents change their main source of drinking water from self-supply to other source for several reasons. Therefore, this study is expected to provide an overview related to the resilience of selfsupply drinking water for a certain period.