Revitalizing the air transport in Thailand: the posterior pandemic

¹ Faculty of Hospitality Industry, Kasetsart University Kamphaeng Saen Campus, 1 Moo 6, Kamphaeng Sean, Nakhon Pathom, Thailand, 73140
² College of Hospitality Industry Management; SuanSunandha Rajabhat University, 111/5 Moo2, TambonKlongyong, Phutthamonthon, Nakhonpathom, Thailand, 73170
³ Faculty of Liberal Arts, Rajamangala University Thanyaburi of Technology, 39 Moo 1, Klong 6, Khlong Luang Pathum Thani, Thailand, 12110
⁴ Humanities and Social Science Faculty, Chandrakasem Rajabhat University, 39/1 Ratchadapisek Rd., Chandrakasem, Chatuchak, Bangkok, Thailand, 10900

^* Corresponding author: kunnapat.ka@ssru.ac.th

Abstract

This academic article reviews the air transport in Thailand, specifically the situation and the outlook. The authors surveyed and collect the data from secondary sources both internally and internationally including the public sector annual report, private, and academicians. The situation has been predicted into three phase cases including; best case scenario, moderate, and worst-case scenario. Additionally, the service quality, the reskills and upskills for employee acquiring new skills, the organization transformation, and the technology adaptation are required. More importantly, the health safety plan and policies of air carriers shall be implemented and communicate to the public to assure their safe journey. Meanwhile, the adoption of technology could also minimize the repetitive work and human contact but it could provide new air travel experiences. The earliest the air transport industry was revitalized; it means the socioeconomic improvement.