Issue |
E3S Web Conf.
Volume 409, 2023
International Conference on Management Science and Engineering Management (ICMSEM 2023)
|
|
---|---|---|
Article Number | 06004 | |
Number of page(s) | 11 | |
Section | Risk Assessment | |
DOI | https://doi.org/10.1051/e3sconf/202340906004 | |
Published online | 01 August 2023 |
Tourism Organizational Resilience to the Covid-19 Crisis: Evidence from Sichuan Province, China
1 School of Tourism, Sichuan University, Chengdu 610064, People’s Republic of China
2 Chow Yei Ching School of Graduate Studies, City University of Hong Kong, Hong Kong 999077, People’s Republic of China
* e-mail: pengjunlin@stu.scu.edu.cn
Tourism is a significant contributor to economic growth in many countries, and especially in developing countries. However, the outbreak of the Covid-19 has resulted in a global economic crisis that has significantly impacted global tourism. As a result, the ability of tourism businesses to survive and recover in this turbulent business environment, that is, their resilience has attracted greater research attention. While there has been some researches on the resilience of tourism enterprises during the COVID-19 pandemic, very few empirical studies have focused on the impact of leadership on organizational resilience. Therefore, to empirically explore the influence mechanism of transformational leadership on tourism organizational resilience during the pandemic, a questionnaire was conducted on 302 tourism business owners and managers in Sichuan Province, China, in October 2022. The analysis revealed that transformational leadership positively influenced organizational resilience. The three dimensions group voice climate, organizational culture and organizational learning partially mediated the relationship between transformational leadership and organizational resilience. Perceived environmental uncertainty plays a positive moderating role in the relationship between transformational leadership, organizational culture and organizational learning. Several suggestions are given to enhance the resilience of tourism enterprises and accelerate industry recovery.
Key words: Covid-19 / Enterprise resource management / Organizational resilience / Tourism resilience / Transformational leadership
© The Authors, published by EDP Sciences, 2023
This is an Open Access article distributed under the terms of the Creative Commons Attribution License 4.0, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
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