| Issue |
E3S Web Conf.
Volume 426, 2023
The 5th International Conference of Biospheric Harmony Advanced Research (ICOBAR 2023)
|
|
|---|---|---|
| Article Number | 02037 | |
| Number of page(s) | 6 | |
| Section | Innovative Management and Sustainable Society | |
| DOI | https://doi.org/10.1051/e3sconf/202342602037 | |
| Published online | 15 September 2023 | |
Evaluation of ERP Oracle NetSuite Implementation Using the Unified Theory of Acceptance and Use of Technology (UTAUT) Model to Create a Sustainable Business
Accounting Department, BINUS Online Learning, Bina Nusantara University, Jakarta, Indonesia 11480
* Corresponding author: frihardina.marsintauli@binus.ac.id
This study aims to evaluate using ERP Oracle NetSuite to support a company’s business processes with the UTAUT model. Oracle NetSuite is the first company engaged in data storage in the cloud. The UTAUT model has four main factors: performance expectations, effort expectations, social influence, and facility conditions, influencing the system’s user acceptance level. The total number of respondents obtained was 84 Oracle Netsuite users, and the data were processed using SEM-PLS. The results of this study indicate that performance expectations significantly affect user intentions, and user intentions significantly affect use behavior. In contrast, effort expectations, social influence, and facilitating conditions do not significantly affect user intentions. This research concludes that the difficulty level using Oracle Netsuite is considered relatively high. However, this system will still be used because management has committed to improving the quality of data processing and analysis, and Oracle Netsuite is deemed sufficient to accommodate this.
© The Authors, published by EDP Sciences, 2023
This is an Open Access article distributed under the terms of the Creative Commons Attribution License 4.0, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
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