| Issue |
E3S Web of Conf.
Volume 452, 2023
XV International Online Conference “Improving Farming Productivity and Agroecology – Ecosystem Restoration” (IPFA 2023)
|
|
|---|---|---|
| Article Number | 05019 | |
| Number of page(s) | 5 | |
| Section | Ecological Restoration Management and Green | |
| DOI | https://doi.org/10.1051/e3sconf/202345205019 | |
| Published online | 30 November 2023 | |
Digital transformation as a prerequisite for region`s convergence
Tsenov Academy of Economics, Svishtov, Bulgaria
* Corresponding author: m.stoyanova@uni-svishtov.bg
The aim of this publication is to present key results of an empirical study conducted, affecting the processes of digital transformation of the municipal administration as part of the public sector in Bulgaria. The research section is by planning areas, using methods of analysis such as expert assessment, GAP analysis, induction and deduction. The main results of the study outline challenges to the transformation of the public sector such as the need to change the organizational culture of those employed in the administrations, as well as to increase bilateral interaction with citizens in order to reach a level of personalization of public services.
© The Authors, published by EDP Sciences, 2023
This is an Open Access article distributed under the terms of the Creative Commons Attribution License 4.0, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
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