| Issue |
E3S Web Conf.
Volume 501, 2024
International Conference on Computer Science Electronics and Information (ICCSEI 2023)
|
|
|---|---|---|
| Article Number | 02006 | |
| Number of page(s) | 4 | |
| Section | Information Technology for Sustainability | |
| DOI | https://doi.org/10.1051/e3sconf/202450102006 | |
| Published online | 18 March 2024 | |
Enhancing the efficiency of the remote service process
1 Technical Science, Department of Radio electronic devices and systems, Tashkent State Transport University, Tashkent, Uzbekistan
2 Computer Sciences, Department of Information systems and technologies at transport, Tashkent State Transport University, Tashkent, Uzbekistan
* Corresponding author: eldorabdullayev0223@gmail.com
At the moment, two of the fastest growing industries are remote services and the remote organization of work and study activities. It follows that this calls for the area to be appropriately organized and that its users have access to a suitable working space. One of the most crucial elements in this situation is the response time for user queries, and it’s critical that it satisfies legal benchmarks. As a result, the key to cutting down on repair time is choosing system service techniques correctly. The benefits of accommodating remote teams’ requests for service time in order of priority are also examined in this article. An further mathematical model of customer service with priority has been created.
© The Authors, published by EDP Sciences, 2024
This is an Open Access article distributed under the terms of the Creative Commons Attribution License 4.0, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
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