Identification Post-Construction Toll Road Significant Barrier

¹ Departement of Civil Engineering, Universitas Indonesia, Depok
² Departement of Industrial Engineering, Universitas Pamulang, South Tangerang
³ School of Property, Construction and Project Management, RMIT University, Melbourne, Australia
⁴ Departement of Civil Engineering, Universitas Pembangunan Jaya, South Tangerang

Abstract

This study aims to uncover crucial barriers in post-construction toll road management in Indonesia, with a focus on both internal and external factors. Employing the Grey Delphi Method and involving 11 participants from industry and academia, the research identifies hurdles such as high operational costs, maintenance expenses exceeding revenue, insufficient income, and infrastructure defects as internal challenges. Additionally, external obstacles include the excess load of vehicles and the risk associated with competitive routes. In the context of post-construction, meticulous operational planning, efficient routine maintenance, and effective risk management are deemed crucial to overcoming these challenges. The integration of research findings into post-construction policies is expected to provide a consistent and efficient foundation for long-term improvements in toll road performance in Indonesia.