EDP Sciences logo
Web of Conferences logo
Search
Menu
All issues Volume 444 (2023) E3S Web of Conf., 444 (2023) 01014 References
Open Access
Issue
E3S Web of Conf.
Volume 444, 2023
4th International Conference on Agribusiness and Rural Development (IConARD 2023)
Article Number 01014
Number of page(s) 18
Section Sustainable Agriculture
DOI https://doi.org/10.1051/e3sconf/202344401014
Published online 14 November 2023
  1. Indonesia Investments, “Tourism in Indonesia: The Role of the Government.” (2021). [Google Scholar]
  2. C. G., Chi, and H. Qu, “Examining the structural relationships of destination image, tourist satisfaction, and destination loyalty: An integrated approach,” Tour Manag, vol. 29, no. 4, pp. 624–636, (2008). [CrossRef] [Google Scholar]
  3. D. Gursoy, L. Lu, and A. C. C. Lu, “Antecedents and outcomes of travelers’ information search for alternative restaurants,” J Travel Res, vol. 55, no. 5, pp. 587–602, (2016). [Google Scholar]
  4. Chen. C.F., “Factors influencing tourists’ satisfaction and loyalty in the green island resort: An integrated model of sustainable tourism,” Journal of Sustainable Tourism, vol. 25, no. 7, pp. 931–950, (2017). [Google Scholar]
  5. A. Yüksel and F. Yüksel, “Shopping risk perceptions: Effects on tourists’ emotions, satisfaction and expressed loyalty intentions,” J Travel Res, vol. 45, no. 3, pp. 269–280, (2007). [Google Scholar]
  6. C. F. Chen and D. Tsai, “The influence of destination image and tourist satisfaction on tourist loyalty: A case study of Chinese tourists in Korea,” Journal of Travel & Tourism Marketing, vol. 35, no. 3, pp. 590–605, (2018). [Google Scholar]
  7. J. W. Kim, W. G. Kim, and C. K. Lee, “The Impact of Destination Image and Perceived Value on Destination Satisfaction and Revisit Intention: Moderating Role of Destination Type,” J Travel Res, vol. 57, no. 6, pp. 731–744, (2018). [Google Scholar]
  8. A. García-Mas, A. B. Ramón-Rodríguez, and M. Á. Fernández-Izquierdo, “Destination attractiveness, tourist satisfaction, and destination loyalty: A study in the context of cultural tourism,” Sustainability, vol. 11, no. 1, p. 3011, (2019). [CrossRef] [Google Scholar]
  9. D. Wang, S. Lee, and H. H. Hu, “Investigating the impact of tourist satisfaction on revisiting and recommending a destination with a modified gravity model,” J Travel Res, vol. 59, no. 3, pp. 465–482, (2020). [CrossRef] [Google Scholar]
  10. D. W. Ko, W. P. Stewart, and H. Han, “A structural equation model of residents’ attitudes for tourism development,” Tour Manag, vol. 33, no. 5, pp. 1261–1270, (2012). [Google Scholar]
  11. J. Ap, “Residents’ perceptions on tourism impacts,” Ann Tour Res, vol. 19, no. 4, pp. 665–690, (1992). [CrossRef] [Google Scholar]
  12. D. Weaver, “Sustainable tourism: Theory and practice. Channel View Publications,” (2005). [Google Scholar]
  13. S. Dolnicar, “Tourism and water: Interactions and impacts,” Channel View Publications, 2010. [Google Scholar]
  14. Y. Li, C. K. Cheng, and W. Guo, “The effect of environmental quality on destination loyalty: The mediating role of destination service quality,” Journal of Sustainable Tourism, vol. 29, no. 7, pp. 1036–1055, (2021). [Google Scholar]
  15. J. F. Petrick, “The roles of quality, value, and satisfaction in predicting cruise passengers’ behavioral intentions,” J Travel Res, vol. 42, no. 4, pp. 397–407, (2004). [CrossRef] [Google Scholar]
  16. A. Beerli and J. D. Martin, “Factors influencing destination image,” Ann Tour Res, vol. 31, no. 3, pp. 657–681, (2004). [CrossRef] [Google Scholar]
  17. I. Frochot and A. Morrison, “The measurement of service quality in the tour operating sector: A methodological comparison,” J Travel Res, vol. 38, no. 3, pp. 291–296, (2000). [Google Scholar]
  18. W. G. Kim and H. B. Kim, “The Relationship between Perceived Authenticity and Intention to Revisit Cultural Heritage Sites: The Mediating Role of Tourist Satisfaction,” Journal of Sustainable Tourism, vol. 25, no. 6, pp. 761–776, (2017). [Google Scholar]
  19. S. K. Nepal and D. J. Timothy, “Authenticity in tourism: Transformational quests and engagements,” Channel View Publications, (2014). [Google Scholar]
  20. D. Wang, X. Li, and P. Xie, “Destination authenticity and tourist satisfaction: The mediating role of perceived value,” J Travel Res, vol. 60, no. 4, pp. 786–801, (2021). [Google Scholar]
  21. D. Buhalis and M. Foerste, “SoCoMo marketing for travel and tourism: Empowering co-creation of value,” Journal of Destination Marketing & Management, vol. 4, no. 3, pp. 151–161, (2015). [CrossRef] [Google Scholar]
  22. W. G. Kim and J. Agrusa, “The impact of electronic word-of-mouth on destination attractiveness: Visitors’ Facebook comments,” J Travel Res, vol. 57, no. 7, pp. 851–868, (2018). [Google Scholar]
  23. C. F. Chen and F. S. Chen, “Experience quality, perceived value, satisfaction and behavioral intentions for heritage tourists,” Tour Manag, vol. 42, pp. 35–48, (2014). [Google Scholar]
  24. B. Faulkner, M. Oppermann, and L. Fredline, “Destination attractiveness: A model of antecedents and intentions,” J Travel Res, vol. 54, no. 5, pp. 581–595, (2015). [Google Scholar]
  25. UNWTO, International Tourism Highlights, 2019 Edition. World Tourism Organization (UNWTO), (2019). doi: 10.18111/9789284421152. [Google Scholar]
  26. S. Baloglu and K. W. McCleary, “A model of destination image formation,” Ann Tour Res, vol. 26, no. 4, pp. 868–897, (1999). [CrossRef] [Google Scholar]
  27. D. Gursoy, C. Jurowski, and M. Uysal, “Resident Attitudes: A Structural Modeling Approach,” Ann Tour Res, vol. 29, no. 1, pp. 79–105, (2002). [CrossRef] [Google Scholar]
  28. B. McKercher, P. Ho, and H. Du Cros, “Relationship between tourism and quality of life: evidence from a cross-regional study in China,” Tour Manag, vol. 26, no. 5, pp. 691–701, (2005). [CrossRef] [Google Scholar]
  29. C. M. Hall and S. J. Page, “Tourism in South and Southeast Asia: Issues and Cases. Amsterdam, Netherlands: Elsevier.,” (2006). [Google Scholar]
  30. D. Dredge and J. Jenkins, “Tourism and Hospitality in the 21st Century. Oxford, UK: Butterworth-Heinemann,” (2007). [Google Scholar]
  31. B. Prideaux and S. S. Kim, “Tourism in Northeast Asia: Issues and Cases. Amsterdam, Netherlands: Channel View Publications,” (2010). [Google Scholar]
  32. S. Saha, P. Kar, and S. Das, “Accessibility and destination competitiveness: An empirical investigation of the Indian tourism industry,” Journal of Hospitality and Tourism Management, vol. 35, pp. 141–151, (2018). [Google Scholar]
  33. M. Kozak and M. Rimmington, “Tourist Satisfaction with Mallorca, Spain, as an Off-Season Holiday Destination,” J Travel Res, vol. 38, no. 3, pp. 260–269, (2000). [CrossRef] [Google Scholar]
  34. D. Buhalis and E. Michopoulou, “Tourism on the Greek Island of Crete: Implications for Seasonality and Sustainability,” Journal of Sustainable Tourism, vol. 9, no. 5, pp. 422–442, (2001). [Google Scholar]
  35. J. R. Ritchie and G. I. Crouch, “The Competitive Destination: A Sustainable Tourism Perspective. Wallingford, UK: CABI Publishing,” (2003). [CrossRef] [Google Scholar]
  36. D. Gursoy, K. Kim, and M. Uysal, “Perceived impacts of festivals and special events by organizers: An extension and validation,” Tour Manag, vol. 25, no. 2, pp. 171–181, (2004). [CrossRef] [Google Scholar]
  37. Y. Choi, X. Lehto, and A. M. Morrison, “Destination Image Representation on the Web: Content Analysis of Macau Travel Related Websites,” Tour Manag, vol. 28, no. 1, pp. 118–129, (2007). [CrossRef] [Google Scholar]
  38. J. T. Coshall and A. Charlesworth, “The influence of transport integration on the satisfaction and travel behavior of tourists visiting a remote rural area,” Journal of Sustainable Tourism, vol. 17, no. 6, pp. 709–728, (2009). [CrossRef] [Google Scholar]
  39. D. Gursoy, C. G. Q. Chi, and L. Lu, “Antecedents and Outcomes of Tourists’ Emotional Experiences: The Case of Game Tourists,” Tour Manag, vol. 36, pp. 202–219, (2013). [Google Scholar]
  40. M. García-Martin, D. Jiménez-Fernández, and M. Celdrán-Bernabeu, “Sustainability in Tourist Destinations: An Analysis of European Union Countries,” Sustainability, vol. 11, no. 15, p. 4079, (2019). [CrossRef] [Google Scholar]
  41. L. M., & O. V Suryadana, “Introduction to Tourism Marketing. Bandung,” (2015). [Google Scholar]
  42. P., & K. Kotler, Marketing Management, 14th ed. (2014). [Google Scholar]
  43. G. Prayag, “Senior travelers’ motivations and future behavioral intentions: The case of Nice,” Journal of Travel & Tourism Marketing, (2012). [Google Scholar]
  44. M. E. Hossain and M. M. Anwar, “Tourist Satisfaction and Destination Loyalty: A Study of Sylhet, Bangladesh,” Journal of Travel and Tourism Marketing, vol. 30, no. 1–2, pp. 23–46, (2013). [CrossRef] [Google Scholar]
  45. X. Li and X. Li, “Tourist Satisfaction, Destination Loyalty, and Destination Image: Evidence from Hong Kong,” J Travel Res, (2019). [Google Scholar]
  46. C. F. Chen, K. Hung, and J. F. Petrick, “The Impact of COVID-19 Pandemic on International Tourist Satisfaction and Destination Loyalty: A Perspective of Bangladeshi Tourists,” J Travel Res, (2020). [Google Scholar]
  47. N., A. A. A. M., O. N. A., & E. C. Abd Aziz, “Examining the impact of visitors’ emotions and perceived quality towards satisfaction and revisit intention to theme parks (Kajian Kesan Emosi dan Tanggapan Kualiti Pengunjung Terhadap Kepuasan dan Hasrat Berkunjung Semula Ke Taman Tema),” Jurnal Pengurusan (UKM Journal of Management), (2012). [Google Scholar]
  48. J., & C. M. Alegre, “Analysing the effect of satisfaction and previous visits on tourist intentions to return,” Eur J Mark, (2009). [Google Scholar]
  49. K. Korpela and T. Hartig, “Restorative qualities of favorite places,” J Environ Psychol, vol. 16, no. 3, pp. 221–223, (1996). [CrossRef] [Google Scholar]
  50. D. R. Williams and J. J. Vaske, “The measurement of place attachment: Validity and generalizability of a psychometric approach,” Forest Science, vol. 49, no. 6, pp. 830–840, (2003). [Google Scholar]
  51. J. Hultman and A. Törn, “Urban tourism destination image, satisfaction, and behavioral intentions: The effects of the environment quality in the Swedish city of Gävle,” Scandinavian Journal of Hospitality and Tourism, vol. 121, pp. 39–58, (2012). [Google Scholar]
  52. M. Sirgy, G. B. Yu, and C. Su, “Destination image, self-congruity, and travel behavior: Toward an integrative model,” J Travel Res, vol. 38, no. 4, pp. 340–352, (2000). [CrossRef] [Google Scholar]
  53. X. Rong, H. Li, S. Liu, and C. Li, “Influence of urban environment quality on tourist satisfaction: A study of heritage tourism in Guangzhou, China,” Sustainability, vol. 11, no. 15, p. 4231, (2019). [CrossRef] [Google Scholar]
  54. T. H. Lee, F. H. Jan, J. S. Chen, and C. L. Lee, “The relationship between environmental quality and tourist satisfaction at cultural heritage sites,” Current Issues in Tourism, vol. 219, pp. 1077–1092, (2018). [Google Scholar]
  55. S. M., & T. Z. Dawal, “The Effect of Job and Environmental Factors on Job Satisfaction in Automotive Industries,” (2006). [Google Scholar]
  56. S. W., & X. K. Lee, “A model of destination loyalty: integrating destination image and sustainable tourism,” (2020). [Google Scholar]
  57. K. Hallmann, A. Zehrer, and S. Müller, “Perceived Destination Image: An Image Model for a Winter Sports Destination and Its Effect on Intention to Revisit,” J Travel Res, vol. 54, no. 1, pp. 94–106, Jan. (2015) [CrossRef] [Google Scholar]
  58. Suwantoro, Dasar-Dasar Pariwisata. (2000). [Google Scholar]
  59. R., & R. H. A. Basiya, “Kualitas daya tarik wisata, kepuasan dan niat kunjungan kembali wisatawan mancanegara di jawa tengah. Jurnal Ilmiah Dinamika Kepariwisataan,” vol. 11, no. 2, (2012). [Google Scholar]
  60. R. Govers and F. M. Go, “Place Branding: Glocal, virtual and physical identities, constructed, imagined and experienced,” Palgrave Macmillan, (2009). [Google Scholar]
  61. S. Lee and S. Kim, “The impact of destination attractiveness on tourist satisfaction and intention to revisit: The moderating role of authenticity,” Journal of Destination Marketing & Management, vol. 19, (2021). [Google Scholar]
  62. J. E. Bigne, M. I. Sanchez, and J. Sanchez, “Destination attractiveness, satisfaction, and loyalty: An integrated model for mature tourism destinations,” J Travel Res, (2020). [Google Scholar]
  63. S. Baloglu and D. Brinberg, “Affective images of tourism destinations,” J Travel Res, vol. 35, no. 4, pp. 11–15, (1997). [CrossRef] [Google Scholar]
  64. R. Dhar and K. Wertenbroch, “Consumer choice between hedonic and utilitarian .ods.” Journal of Marketing Research, vol. 37, no. 1, pp. 60–71, (2000). [CrossRef] [Google Scholar]
  65. V. A. Zeithaml, “Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence,” J Mark, vol. 52, no. 3, pp. 2–22, Jul. (1988) [CrossRef] [Google Scholar]
  66. S. W. Litvin, R. E. Goldsmith, and B. Pan, “Electronic word-of-mouth in hospitality and tourism management,” Tour Manag, vol. 29, no. 3, pp. 458–468, (2008). [CrossRef] [Google Scholar]
  67. I. G. A., W. I. G. A., & A. I. B. M. Sumarabawa, “Ketersediaan Aksesibilitas Serta Sarana dan Prasarana Pendukung Bagi Wisatawan Di Daerah Wisata Pantai Pasir Putih, Desa Prasi, Kecamatan Karangasem,” Jurnal Pendidikan Geografi Undiksha, (2015). [Google Scholar]
  68. K. S. Chon and M. D. Olsen, “Functional and symbolic approaches to consumer satisfaction/dissatisfaction in tourism,” J Travel Res, vol. 30, no. 4, pp. 10–16, (1991). [CrossRef] [Google Scholar]
  69. A. Pizam and Y. Mansfeld, “Tourism, crime, and international security issues,” J Travel Res, vol. 45, no. 3, pp. 213–224, (2006). [Google Scholar]
  70. E. Woo and H. K. Fock, “The effect of tourists’ perceived accessibility on satisfaction with a budget travel destination,” J Travel Res, vol. 54, no. 1, pp. 87–101, 2(015). [Google Scholar]
  71. N., & N. D. Hayati, “An Analysis of Tourism Service Quality Toward Customer Satisfaction (Study on tourists in Indonesia travel destinations to Bali),” International Journal of Marketing and Human Resource Management, (2017). [Google Scholar]
  72. B., van der V. T., H. B., & van S. H. Groen, “Impact of employee satisfaction with facilities on self-assessed productivity support,” Journal of Facilities Management, (2019). [Google Scholar]
  73. G. & K. I. Surasdiman, “Analisis Pengaruh Kualitas Pelayanan, Fasilitas dan Pengetahuan terhadap Kepuasan Pasien di Puskesmas Batu-Batu Kabupaten Soppeng,” (2019). [Google Scholar]
  74. A. Parasuraman, V. A. Zeithaml, and L. L. Berry, “SERVQUAL: A multiple-item scale for measuring consumer perceptions of service quality,” Journal of Retailing, vol. 64, no. 1, pp. 12–40, (1988). [Google Scholar]
  75. V. A. Zeithaml, M. J. Bitner, and D. D. Gremler, “Services marketing: Integrating customer focus across the firm,” McGraw-Hill Education, (2021). [Google Scholar]
  76. Z. Xiang, Q. Du, Y. Ma, and W. Fan, “Destination image and tourist loyalty: A meta-analysis,” Tour Manag, vol. 58, pp. 242–253, (2017). [Google Scholar]
  77. D. Buhalis and E. Michopoulou, “Information-enabled tourism destination marketing: A case study of the island of Mykonos, Greece,” J Travel Res, vol. 50, no. 6, pp. 559–569, (2011). [CrossRef] [Google Scholar]
  78. U. A., & G. H. Ozturk, “Destination attributes, satisfaction, and the cruise visitor’s intent to revisit and recommend.” (2016). [Google Scholar]
  79. Sekaran & Bougie, Research methods for business: a skill-building approach – 6th ed, 6th ed. West Sussex, UK : John Wiley & Sons Ltd., (2013). [Google Scholar]
  80. S. M., & T. Z. Dawal, “The Effect of Job and Environmental Factors on Job Satisfaction in Automotive Industries,” (2006). [Google Scholar]
  81. A. B. Smith and C. D. Johnson, “The influence of environmental quality on tourist satisfaction: A case study of a coastal destination,” Tour Manag, vol. 65, pp. 180–190, (2018). [Google Scholar]
  82. R. Thompson, A. Davis, and S. Clark, “Exploring the influence of environmental quality on tourist satisfaction in national parks,” Journal of Sustainable Tourism, vol. 38, no. 2, pp. 211–225, (2020). [Google Scholar]
  83. Y. S., & C. M. C. Chen, “The impact of tourist destination attractiveness on tourist satisfaction: A case study of a cultural destination,” J Travel Res, vol. 57, no. 5, pp. 645–659, (2019). [Google Scholar]
  84. J. Kim and S. Lee, “Exploring the impact of destination attractiveness on tourist satisfaction in urban tourism,” Tour Manag, vol. 86, (2021). [Google Scholar]
  85. Y. Liu and Y. Chen, “The effect of tourist destination accessibility on tourist satisfaction: A case study of rural tourism,” Journal of Destination Marketing & Management, vol. 17, (2020). [Google Scholar]
  86. [86] H. Zhang and Y. Huang, “Exploring the effect of destination accessibility on tourist satisfaction: The case of an urban tourism destination,” Tour Manag, vol. 71, pp. 166–176, (2019). [Google Scholar]
  87. H. Zhang, D. Wang, H. Song, and Z. Huang, “). The influence of tourist satisfaction on revisit intentions: The mediating role of destination image,” Journal of Destination Marketing & Management, vol. 16, (2020). [Google Scholar]

Current usage metrics show cumulative count of Article Views (full-text article views including HTML views, PDF and ePub downloads, according to the available data) and Abstracts Views on Vision4Press platform.

Data correspond to usage on the plateform after 2015. The current usage metrics is available 48-96 hours after online publication and is updated daily on week days.

Initial download of the metrics may take a while.