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Cited article:

Application of Fuzzy Servqual Method to Measure User Satisfaction of Mooc Service Quality

Iqbal Firdaus, Farikhin, Bayu Surarso

E3S Web Conf., 202 (2020) 14007

Published online: 2020-11-10

DOI: https://doi.org/10.1051/e3sconf/202020214007

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