Articles citing this article

The Citing articles tool gives a list of articles citing the current article.
The citing articles come from EDP Sciences database, as well as other publishers participating in CrossRef Cited-by Linking Program. You can set up your personal account to receive an email alert each time this article is cited by a new article (see the menu on the right-hand side of the abstract page).

Cited article:

Be Smart, but Not Humanless? Prioritizing the Improvement of Service Attributes in Smart Hotels Based on an Online Reviews-Driven Method

Zeyu Chen, Stephanie Hui-Wen Chuah and Kandappan Balasubramanian
Sustainability 17 (9) 4036 (2025)
https://doi.org/10.3390/su17094036

Discovery of smart hotels’ competitiveness based on online reviews

Baobao Song, Haiyang Xia, Rob Law, Birgit Muskat and Gang Li
International Journal of Hospitality Management 123 103926 (2024)
https://doi.org/10.1016/j.ijhm.2024.103926