E3S Web Conf.
Volume 232, 2021International Conference on Agribusiness and Rural Development (IConARD 2020)
|Number of page(s)||9|
|Published online||25 January 2021|
Evaluation of Community Empowerment Program Based on Community Satisfaction Index
PT. Pertamina RU II Sungai Pakning, Bengkalis, Riau, Indonesia
* Corresponding author: email@example.com
The community empowerment program is a program that is carried out with assistance and has a plan of up to five years. The empowerment program will be evaluated after one year of program implementation to see the impact of the program for the community. One of the programs is Berdikari Peat Village, which is an empowerment program for the Volunteer Fire Brigade called Masyarakat Peduli Api (MPA). One way to evaluate an empowerment program is to compile a Community Satisfaction Index (IKM). The concept of IKM will evaluate the program from the beginning of program planning, program implementation, to program exit so that the overall implementation of the program to the public is seen. This research was conducted with quantitative methods in the Berdikari Peat Village Kampung program which was carried out in Bukit Batu District, Bengkalis Regency, Riau Province. The conversion of SMI values varies from 25 to 100 with the symbol value A (Very Good) to D (Very Bad). The results showed a high Community Satisfaction Index in the empowerment program carried out by PT Pertamina RU II Sungai Pakning, with a score of 84.6 with a symbol of A.
© The Authors, published by EDP Sciences, 2021
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