| Issue |
E3S Web Conf.
Volume 236, 2021
3rd International Conference on Energy Resources and Sustainable Development (ICERSD 2020)
|
|
|---|---|---|
| Article Number | 03001 | |
| Number of page(s) | 7 | |
| Section | Sustainable Development and Prevention of Urban Environmental Pollution | |
| DOI | https://doi.org/10.1051/e3sconf/202123603001 | |
| Published online | 09 February 2021 | |
Study on Strategies of Optimizing Service Contact for New Rural Waste Classification System
Jiangsu University Zhenjiang, 212000, China
a 35663714@qq.com
b* 627092795@qq.com
This paper studied the rural waste classification system to find out practical strategies to optimize service encounter involved in rural waste classification system. It identified and analyzed the encounter points affecting each link of service and user experience. The paper proposed to construct service procedures to simplify waste classification service in an effort to provide guided services accessible to villagers, optimize collaborative services aiming at accurate delivery, offer incentives to village households for accurate waste classification and give instructions on the blueprint of services.
© The Authors, published by EDP Sciences 2021
This is an Open Access article distributed under the terms of the Creative Commons Attribution License 4.0, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
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