Manifestation of digital transformation risks – marginality or insight?

Department of Conflictology, St. Petersburg State University, St. Petersburg, Russia

Abstract

Today the conflict nature of digital transformation became apparent. However, very limited study has been carried out on this issue. The aim of this study is today a theoretical basis for further studies. The authors systematize theoretical and practical material and made a critical selection of relevant conceptual tools focused on analyzing the interrelation of risk-reflections and conflict management strategies. Using risk-reflective and conflict logical approaches, the authors came to the conclusion that digital transformation can be perceived by social actors as a risk, and as a reflection of this reaction, may ignite social conflicts. It was inferred that the destructive risk reflection can be presented as an unrealistic conflict, in which real object is replaced by a false one and demonstrates an inadequate choice of response to threats and risks. Thus, the development of tools for such reflections and interventions allows transforming the response to threats towards strengthening the constructive component, therefore preventing violent unrealistic conflicts owing to risks.