A multi-layered DIKW framework in education quality assurance for ensuring economic sustainability

¹ Department of Marketing, Academic and Scientific Institute for Business, Economics and Management, Sumy State University, Rimski-Korsakov St. 2, 40007 Sumy, Ukraine
² Department of Applied Mathematics and Complex Systems Modelling, Faculty of Electronics and Information Technologies, Sumy State University, Rimski-Korsakov 2, 40007 Sumy, Ukraine
³ Head of Academic and Scientific Institute of Business, Economics and Management, Sumy State University, 2, Rimski-Korsakov St., 40007 Sumy, Ukraine

^* Corresponding author: a.artyukhov@pohnp.sumdu.edu.ua

Abstract

The paper presents an improved DIKW+DM model which allows organizing not only the workflow of information processing and knowledge acquisition (with their subsequent application to determining the socio-economic impact of the education quality system), but also a decision-making algorithm in order to optimize the functioning of the education quality system. A detailed description of the DIKW+DM model sublayers is given with an algorithm for logical transition between sublayers in order to provide a rational solution based on the results of data collection, their systematization and analysis. On the basis of the model, recommendations are proposed for ensuring the effective functioning of education quality systems at various levels. In addition to internal assurance of the quality of education, attention is also paid to external control of the effectiveness of this system’s functioning. The sublayers of the DIKW+DM model are coupled with the criteria for educational programs quality assurance from the National Agency for Higher Education Quality Assurance of Ukraine.