Organizational Learning: A Necessity in the Hospital and environmental responsibility

¹ Ibn Tofail University (ENCG), Laboratory : Politiques économiques et développement national et régional. Kenitra, Morocco
² National School of Public Health, Rabat, Morocco
³ Cadi Ayyad University, Marrakech, Morocco

^* Corresponding author: ikram.boudallaa@gmail.com

Abstract

In an increasingly complex environment, it is essential for hospital organizations to evolve and improve. The world of hospitals is constantly changing through reforms. In addition, knowledge and techniques are continually evolving, and specialties are multiplying rapidly. In this sense, it is necessary to develop a strategy to manage knowledge and create new practices. From this perspective, this article tries to study knowledge as the most crucial strategic asset of the organization and the hospital, which is marked by very high heterogeneity and variability that makes its knowledge extremely complex, therefore needs a management system that will improve the utilization of its human potential and development through establishing a culture of continuous learning and progress. Effective organizational learning is a prerequisite for the hospital’s survival and, above all, transforms it into a genuinely avant-garde and learning organization for the benefit of users and professionals alike. This organizational change within the hospital has a powerful impact on the environmental culture of all the actors concerned.