| Issue |
E3S Web of Conf.
Volume 381, 2023
International Scientific and Practical Conference “Development and Modern Problems of Aquaculture” (AQUACULTURE 2022)
|
|
|---|---|---|
| Article Number | 02028 | |
| Number of page(s) | 7 | |
| Section | Socio-Ecological Systems, Sustainability and Behaviour Change | |
| DOI | https://doi.org/10.1051/e3sconf/202338102028 | |
| Published online | 14 April 2023 | |
The impact of service maintenance on the quality indicator of manufactured products
1 Czech University of Life Sciences, Prague, Kamycka 129, 16500, Praha - Suchdol, Czech Republic
2 Tula Branch of Plekhanov Russian University of Economics, 53, Lenina Avenue, Tula, 300000, Russia
3 Kuban State Agrarian University named after I.T. Trubilin, st. Kalinina, 13, 350044, Krasnodar, Russia
* Corresponding author: yekimov@pef.czu.cz
To create conditions that ensure the competitiveness and high quality of products, an industrial enterprise should have a system for managing the quality of products. This should include product quality management at all stages of the production cycle. Product quality management should be comprehensive, involving the use of organizational, economic and technical measures. A comprehensive quality management system at an enterprise should be based on the quality standards adopted at that enterprise. The evaluation of the quality of the products produced from the point of view of its buyer is subjective and depends on the usefulness of this product to a particular consumer. It is advisable for an enterprise to track consumer preferences in order to make its products better from the point of view of customers. After-sales service is an important element in the way of promoting products on the market. The organization of effective service requires the coordination of technical, marketing and commercial activities, taking into account consumer preferences.
© The Authors, published by EDP Sciences, 2023
This is an Open Access article distributed under the terms of the Creative Commons Attribution License 4.0, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
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