| Issue |
E3S Web of Conf.
Volume 388, 2023
The 4th International Conference of Biospheric Harmony Advanced Research (ICOBAR 2022)
|
|
|---|---|---|
| Article Number | 01010 | |
| Number of page(s) | 7 | |
| Section | Sustainable Infrastucture, Industry, Architecture, and Food Technology | |
| DOI | https://doi.org/10.1051/e3sconf/202338801010 | |
| Published online | 17 May 2023 | |
Importance Level Analysis of Pick-up Schedule for Merchant PT XYZ using QFD
Industrial Engineering Department, Faculty of Engineering, 11480 Bina Nusantara University, Indonesia
* Corresponding author: fransisca.ariyanti@binus.ac.id
The merchant's journey in the marketplace is the priority of the marketplace. Therefore, it is necessary to do research on the addition of a pick-up schedule feature to improve the journey made to merchants. A thorough analysis of the addition of the pick-up schedule feature is carried out using the Quality Function Deployment (QFD) method. Respondents' votes were obtained from selected Click & Collect merchants, namely 5 Click & Collect merchants. The results showed that the addition of the pick- up schedule feature really answered the needs of merchants.
© The Authors, published by EDP Sciences, 2023
This is an Open Access article distributed under the terms of the Creative Commons Attribution License 4.0, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
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