| Issue |
E3S Web Conf.
Volume 440, 2023
International Conference on Environment and Smart Society (ICEnSO 2023)
|
|
|---|---|---|
| Article Number | 07005 | |
| Number of page(s) | 9 | |
| Section | State of the Art Smart Environments | |
| DOI | https://doi.org/10.1051/e3sconf/202344007005 | |
| Published online | 01 November 2023 | |
Digital Transformation: Optimizing the Use of E-Payment Gateways for MSME Performance
1 Departement of Accounting, Faculty of Economic, Universitas Bangka Belitung, Indonesia 33172
2 Departementof Management, Faculty of Economic, Universitas Bangka Belitung, Indonesia 33172
3 Departement of Digital Business, Faculty of Economic, Universitas Bangka Belitung, Indonesia 33172
* Corresponding author: duwiagustina7@gmail.com
The development of the times and the rapid progress of the economy in Indonesia has made the business world currently required to take strategic steps in order to compete with other businesses, especially Micro, Small and Medium Enterprises (MSMEs). The e-payment system makes it possible to provide convenience in transactions rather than using cash. In addition to increasing payment efficiency, increasing customer loyalty and further increasing the effectiveness and efficiency of time. This study aims to analyze the effect of e-payment gateways on the performance of MSMEs in the food and beverage sector in Pangkalpinang City. The method used in this study is a quantitative method with a sample of MSME actors in the food and beverage sector in Pangkalpinang City, totaling 100 respondents. The data analysis tool used in this study used SPSS Version 24 with multiple linear regression tests. Based on the research results, it can be concluded that e-payment has a positive and significant effect on the performance of micro, small and medium enterprises because e-payment activities are able to provide convenience for transactions, increase time efficiency and effectiveness, reduce costs required for various payment documents that are done manually.
Key words: Digital Tranformation / E-Payment / MSME Performance
© The Authors, published by EDP Sciences, 2023
This is an Open Access article distributed under the terms of the Creative Commons Attribution License 4.0, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
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