The Effectiveness and Efficiency of Using E-Learning in a Digital Learning Environment

¹ Department of Technology Management, Universiti Teknikal Malaysia Melaka, Melaka, Malaysia
² Entrepreneurship Department, BINUS Business School, Jakarta, Indonesia
³ Computer Science Department, School of Computer Science, Jakarta, Indonesia
⁴ Design Interior Department, School of Design, Jakarta, Indonesia
⁵ Information System Study Program, Satu University, Bandung, Indonesia

^* Corresponding author: doni.syah@binus.ac.id

Abstract

Human-Computer Interaction (HCI) supports the effectiveness and efficiency of using e-learning in a digital learning environment. Adapting technology to e-learning with the support of HCI is an important part of measuring e-learning effectiveness. This research aims to investigate how the implementation of HCI in digital learning affects the behavior of elearning users. The study was carried out by testing a model that can support e-learning effectiveness with the support of technological factors, pedagogical factors, individual characteristics and instructor characteristics. The survey research method was carried out by collecting data using quantitative methods. Data was obtained through online questionnaires from students with experience with e-learning environments. The data was tabulated and processed using a linear regression approach with the SmartPLS statistical data processing tool. Hypothesis were developed to test and analyze the research model. The research results show that technological factors, pedagogical factors, instructor characteristics, and individual characteristics of e-learning users can increase e-learning effectiveness. Individual characteristics are the main factors that can control e-learning effectiveness. The research findings explained the importance of interaction from e-learning users in measuring the success of implementing HCI in elearning. Universities, as providers of digital learning through e-learning, are deemed to pay attention to individual characteristics through face-to-face elearning designs that are more effective and user-friendly.