Transformative Implementation of Android-Based Point of Sale System at Shafira’s Buffet Stall

Information System, Fakultas Ekonomi Bisnis dan Teknologi Digital, Universitas Nahdlatul Ulama Surabaya, Surabaya, Indonesia

^* Corresponding author: rizqi.putri.nb@unusa.ac.id

Abstract

Shafira’s Buffet Stall is a small eatery located at 37 Gubeng Kertajaya V Raya Street. They offer a diverse range of delicacies, from fried snacks to vegetable dishes. The typical business process at the stall involves customers either dining in or requesting takeaways. After making their selections, the customers proceed to the cashier to have their orders tallied. Observing this process, the idea of developing an Android-based Point of Sale (POS) system struck the author. This system aims to streamline and record all transactions efficiently. The Point-of-Sale system is designed to facilitate seamless transactions and includes a cashier module to record sales. The decision to develop this POS application was driven by the need for accurate transaction records and seamless management. The Android platform was chosen due to its popularity as the most widely used mobile operating system in Indonesia, boasting an impressive 89% market share as of December 28, 2022. Additionally, in urban areas of East Java, around 68.75% of the population utilize mobile phones, further justifying the choice of the Android platform for the system. The application offers features such as login credentials for two types of accounts: cashier and administrator (faktur). It allows access to functions like managing transactions, adding new menu items, listing available menu items, and generating daily and weekly transaction reports. The implementation and testing of the application were performed through two iterations. After incorporating the necessary improvements based on black box testing, all features functioned smoothly. Usability testing resulted in a remarkable 5.73% increase in overall user satisfaction. This Android-based POS application proves to be an invaluable tool for the business owner, providing insights into popular menu items and their daily and weekly sales. It assists in making informed decisions regarding menu restocking and daily sales strategies.