Implementation of Natural Disaster Mitigation Knowledge Management System Post-Disaster Areas Mangunkerta Village Cianjur Regency West Java

¹ Information Systems Management Department, BINUS Graduate Program - Master of Information Systems Management, Bina Nusantara University, Jakarta, Indonesia 11480
² Information Systems Department, School of Information Systems, Bina Nusantara University, Jakarta, Indonesia 11480
³ Graduate Scholl of Business, Universiti Sains Malaysia, Penang, Universiti Sains Malaysia, Malaysia
⁴ Post Graduate Program of Management Science, State University of Jakarta, Jakarta, Indonesia 13220
⁵ School of Computer Science, Faculty of Engineering, The University of Sydney, Australia

^* Corresponding author: wahyu.s@binus.ac.id

Abstract

Indonesia’s climatic variability and geological conditions create persistent exposure to natural hazards, including floods, landslides, droughts, and forest fires. Communities in Mangunkerta Village, Cianjur Regency, have been repeatedly affected by these environmental disasters, highlighting the need for systematic knowledge management to strengthen local mitigation capacity. This study develops and implements a Natural Disaster Mitigation Knowledge Management System based on the SECI (Socialization–Externalization–Combination–Internalization) model to support community learning, coordination, and preparedness. A qualitative approach was conducted through observation, stakeholder interviews, and system usability evaluation. The knowledge management system facilitates the capture of local disaster experiences, integrates them with verified environmental risk information, and enables continuous community-based learning. The results indicate that the system enhances community awareness, improves accessibility of mitigation guidance, and supports decision-making at the village governance level. This model demonstrates the role of digital environmental knowledge systems in strengthening community resilience and may be replicated in other disaster-prone rural areas to support sustainable local disaster management strategies.