Utilization of information and communication technology (ICT) in improving the performance of agricultural extension workers and disaster management in Agam Regency, West Sumatra Province

Study Program of Extension and Development Communication, Graduate School, Universitas Andalas, Padang, Indonesia

^* Corresponding author: bbbasrilbasyar4@gmail.com

Abstract

The existence of information and communication technology (ICT) has great potential in improving the performance of agricultural extension workers as facilitators, communicators, and innovators of agricultural development. This study aims to describe the level of ICT utilization by agricultural extension workers and analyze the internal and external factors that influence it in improving the performance of extension workers. The research approach used is quantitative with a survey method of 84 agricultural extension workers using a total sampling technique. Data were analyzed using a structural equation model (SEM-PLS) to test the relationship between variables. The results of the study indicate that the level of ICT utilization and the performance of agricultural extension workers are in the good category. Internal factors (age, education, work experience, equipment ownership) and external factors (institutional support, policies, infrastructure) have a significant influence on ICT utilization, while ICT utilization is proven to play a significant mediating variable in improving the performance of extension workers. Optimal utilization of ICT has been proven to play an important role in strengthening the effectiveness of agricultural extension workers, especially in improving the ability of extension workers to carry out their communicative and educational functions in the field.