Exploring software usage and skills demand in Malaysia’s construction industry

¹ UCSI University, Taman Connaught, Cheras, Kuala Lumpur, 56000, Malaysia
² Universitas Bima Darma, Kota Palembang, South Sumatera, 30110, Indonesia
³ Universiti Teknologi MARA, Shah Alam, Selangor, 40450, Malaysia
⁴ Universiti Tun Hussein Onn Malaysia, Parit Raja, Batu Pahat, Johore, 86400, Malaysia

^* Corresponding author: This email address is being protected from spambots. You need JavaScript enabled to view it.

Abstract

The Malaysian construction industry is undergoing rapid digital transformation, increasing reliance on specialized software to enhance project efficiency and collaboration. However, a critical software skills gap persists, limiting the ability of professionals to fully leverage emerging technologies such as Building Information Modelling (BIM), data analytics, and cloud collaboration platforms. This study aims to investigate the current demand for software skills, identify technology adoption patterns, and assess gaps between industry needs and educational provisions within Malaysia's construction sector. Data were collected from construction professionals through surveys. Results indicate BIM and project management software are the most valued competencies, with over 80% rating BIM skills as essential. However, significant skill deficits were identified in advanced domains including artificial intelligence, machine learning, virtual and augmented reality. Preferred learning methods emphasize hands on workshops, project-based training, and industry led certification programs over traditional university curricula. The findings highlight a misalignment between current educational offerings and the evolving technological landscape, underscoring the need for enhanced collaboration between academia and industry. This paper recommends prioritizing experiential learning, continuous professional development, and certification to bridge the software skills gap. Addressing these issues will empower construction professionals to better integrate digital tools, fostering improved productivity in Malaysia's construction.