Open Access
Issue |
E3S Web Conf.
Volume 202, 2020
The 5th International Conference on Energy, Environmental and Information System (ICENIS 2020)
|
|
---|---|---|
Article Number | 15007 | |
Number of page(s) | 11 | |
Section | Smart Information System | |
DOI | https://doi.org/10.1051/e3sconf/202020215007 | |
Published online | 10 November 2020 |
- Mardiasmo, Akuntansi Sektor Publik, Yogyakarta: ANDI (2009). [Google Scholar]
- Tullah, Rahmat and Muhammad Iqbal Hanafri, Evaluation of information System implementation in Polytechnic LP3I Jakarta with Pieces method. ISSN: 2088-1762. Jakarta: Cursor Scientific Journal, 22-28 (2014). [Google Scholar]
- L. Whitten, Jeffrey, & D. Bentley, Lonnie, System Analysis & Design Methods Seventh Edition. New York, USA : McGraw-Hill (2007). [Google Scholar]
- Supriyatna, Adi, Maria, dan Vivi, Analysis of user satisfaction rate and importance level of application of DJP Online Information System with PIECES framework. ISSN: 2477-698X. Khazanah Informatika, 3 (2017). [Google Scholar]
- Lee, H., Measurement of visitor’ statisfaction with public zoos in korea using importance-performance analysis, Tourism Management 47, 251-260 (2015). [Google Scholar]
- Cohen, J.F., Coleman, E., dan Kangethe, M.J., An Importance-performance analysis of hospital information system attributes. A nurses’ perspective, International Journal of Medical Informatics 86, 82-90, 2016. [CrossRef] [PubMed] [Google Scholar]
- M. Chen, H. Murphy, S. Knecht, An Importance Performance Analysis of smartphone applications for hotel chains, Journal of Hospitality and Tourism Management, 69-79 (2016). [Google Scholar]
- Phadermrod, B., Crowder, R.M., and Wills, G.B., Importance-performance Analysis based SWOT Analysis, International Journal of Information Management 44, 194-203 (2019). [Google Scholar]
- O’Brien and Marakas, Management Information System. McGraw Hill, New York (2010). [Google Scholar]
- Laudon, Kenneth C & Laudon, Jane P., Manegement Information System: Managing Digital Companies Issue 13. Jakarta: Salemba four publisher (2014). [Google Scholar]
- Rellanti Diana Kristy dan Wahyu Andhyka Kusuma, Level of satisfaction analysis and importance of implementation of information system Muhammadiyah University Malang. ISSN:2579-5422. Malang: Teknika: Engineering and Sains Journal, 2, Juni 2018, 17-24 (2018). [Google Scholar]
- Wu, C.H., Lee, Y.C., Cheng, Y.C., dan Tasi, S.B., The use of Importance Performance Analysis (IPA) in evaluating bank services, International Conference on Service Systems and Service Management (ICSSSM), 654–657 (2012). [Google Scholar]
- C. M. N. Faisal, M. Gonzalez-Rodriguez, D. FernandezLanvin, and J. De Andres-Suarez, Web Design Attributes in Building User Trust, Satisfaction, and Loyalty for a High Uncertainty Avoidance Culture. IEEE Trans. Human-Machine Syst., 47, no. 6, pp. 847 859 (2017). [CrossRef] [Google Scholar]
- Padlee S.F., Reimers V., Mokhlis S., Anuar M.M., Ahmad A., Keep Up The Good Work In Research Universities: An Importance-Performance Analysis. Australasian Marketing Journal, 8-9 (2019). [Google Scholar]
- Sugiyono, Quantitative, Qualitative, and R&D Research Methods. Bandung: Alfabeta, CV. (2017). [Google Scholar]
- Sugiyono, Research Methods in Business, Alfabeta, Bandung (2017). [Google Scholar]
- Sugiyono, Quantitative, Qualitative, and R&D Research Methods. Bandung: Alfabeta (2018). [Google Scholar]
- Ong, J.O., and Pambudi, J., Analysis of Customer Satisfaction with Importance Performance Analysis at SBU Laboratory Cibitung PT. Sucofindo (Persero). J@TI Undip Journal, 9, 1-10 (2014). [Google Scholar]
- Rizal Nugraha, Amba Harsono, Amba, Adianto, Hari. Proposed Improvement of Service Quality at Workshop "X" Based on the Results of the Importance-Performance Analysis Matrix (Case study at AHASS Workshop PD. Sumber Motor Karawang). Online Journal of the National Institute of Technology, 221-231 (2014). [Google Scholar]
- J.A. Martila, J. James, Journal of Marketing 41, 77 (1977). [Google Scholar]
Current usage metrics show cumulative count of Article Views (full-text article views including HTML views, PDF and ePub downloads, according to the available data) and Abstracts Views on Vision4Press platform.
Data correspond to usage on the plateform after 2015. The current usage metrics is available 48-96 hours after online publication and is updated daily on week days.
Initial download of the metrics may take a while.