EDP Sciences logo
Web of Conferences logo
Search
Menu
All issues Volume 280 (2021) E3S Web Conf., 280 (2021) 02001 References
Open Access
Issue
E3S Web Conf.
Volume 280, 2021
Second International Conference on Sustainable Futures: Environmental, Technological, Social and Economic Matters (ICSF 2021)
Article Number 02001
Number of page(s) 6
Section Measuring, Forecasting and Monitoring Sustainability
DOI https://doi.org/10.1051/e3sconf/202128002001
Published online 30 June 2021
  1. Central Bureau of Statistics. National Tourist Statistics. Jakarta. (2019). https://www.bps.go.id/pressrelease/2019/08/01/1615/jumlah-kunjungan-wisman-ke-indonesia-juni-2019-mencapai-1-45-juta-kunjungan-.html. Accessed 21 Mar 2021 [Google Scholar]
  2. I. C. C. Chan, L. W. Lam, C. W. C. Chow, L. H. N. Fong, R. Law, International Journal of Hospitality Management 66, 54 (2017). doi:10.1016/j.ijhm.2017.06.007 [CrossRef] [Google Scholar]
  3. W.-C. Tsao, M.-T. Hsieh, L.-W. Shih, T. M. Y. Lin, International Journal of Hospitality Management 46, 99 (2015). doi:10.1016/j.ijhm.2015.01.008 [Google Scholar]
  4. A. Bataineh, International Journal of Marketing Studies 7 (2015). doi:10.5539/ijms.v7n1p126 [Google Scholar]
  5. Y. Reisinger, J. Kandampully, C. Mok, B. Sparks, Unique characteristics of tourism, hospitality, and leisure services. Service quality management in hospitality, tourism and leisure 1(1), 15–47 (2001) [Google Scholar]
  6. E. Sirakaya, A. G. Woodside, Tourism Management 26, 815 (2005). doi:10.1016/j.tourman.2004.05.004 [Google Scholar]
  7. I.W.E. Arsawan, I. Sanjaya, I. Putra, I. Sukarta, Journal of Physics: Conference Series 953 (2018) [Google Scholar]
  8. B. A. Sparks, V. Browning, Tourism Management 32, 1310 (2011). doi:10.1016/j.tourman.2010.12.011 [Google Scholar]
  9. K. Park, J. Ha, J.-Y. Park, Journal of Hospitality Marketing & Management 26, 627–643 (2017). doi:10.1080/19368623.2017.1284631 [Google Scholar]
  10. I. C. C. Chan, L. W. Lam, C. W. C. Chow, L. H. N. Fong, R. Law, International Journal of Hospitality Management 66, 54–65 (2017). doi:10.1016/j.ijhm.2017.06.007 [CrossRef] [Google Scholar]
  11. W.-C. Tsao, M.-T. Hsieh, L.-W. Shih, T. M. Y. Lin, International Journal of Hospitality Management 46, 99–111 (2015). doi:10.1016/j.ijhm.2015.01.008 [Google Scholar]
  12. C. P. Furner, R. Zinko, Z. Zhu. JSTP 26, 788 (2016). doi:10.1108/JSTP-01-2015-0022 [Google Scholar]
  13. C.-L. Hsu, L.-C. Yu, K.-C. Chang, Computers in Human Behavior 69, 335–346 (2017) [Google Scholar]
  14. J. Bulchand-Gidumal, S. Melián-González, B. González Lopez-Valcarcel, International Journal of Hospitality Management 35, 44–47 (2013). doi:10.1016/j.ijhm.2013.05.003 [Google Scholar]
  15. C. Park, T. M. Lee, Journal of Interactive Marketing 23, 332–340 (2009). doi:10.1016/j.intmar.2009.07.001 [Google Scholar]
  16. D. Abdullah, K. Jayaraman, D. N. Shariff, K. Anuar Bahari, N. Md Nor, The effects of perceived interactivity, perceived ease of use and perceived usefulness on online hotel booking intention: A conceptual framework. International Academic Research Journal of Social Science 3, 16–23 (2017) [Google Scholar]
  17. C. M. K. Cheung, M. K. O. Lee, N. Rabjohn, Internet Research 18, 229–247 (2008) [Google Scholar]
  18. N. Jindal, L. Bing, Opinion spam and analysis, in Proceedings of the 2008 international conference on web search and data mining, pp. 219–230 (2008) [Google Scholar]
  19. Y. Liu, Journal of Marketing 70, 74–89 (2006). doi:10.1509/jmkg.70.3.074 [Google Scholar]
  20. A. Davis, D. Khazanchi, Electronic Markets 18, 130–141 (2008) [Google Scholar]
  21. H. Etzion, A. Neveen, Pump up the volume? Examining the relationship between number of online reviews and sales: Is more necessarily better?, in ICIS 2007 Proceedings (2007) [Google Scholar]
  22. D. D. Gremler, Word-of-Mouth about Service Providers: an Illustration of Theory Development in Marketing, in American Marketing Association. Winter Conference (1994). [Google Scholar]
  23. E. K. Clemons, G. G. Gao, L. M. Hitt, Journal of Management Information Systems 23, 149–176 (2006) [Google Scholar]
  24. D.-H. Park, J. Lee, I. Han, International Journal of Electronic Commerce 11, 125–148 (2007). doi:10.2753/JEC1086-4415110405 [Google Scholar]
  25. I. E. Vermeulen, D. Seegers, Tourism Management 30, 123–127 (2009). doi:10.1016/j.tourman.2008.04.008 [Google Scholar]
  26. D. Charlett, R. Garland, N. Marr, How damaging is negative word of mouth. Marketing Bulletin 6, 42–50 (1995) [Google Scholar]
  27. X. (Roy) Zhao, L. Wang, X. Guo, R. Law, Int J Contemp Hospitality Mngt 27, 1343 (2015). doi:10.1108/IJCHM-12-2013-0542 [Google Scholar]
  28. C., Yubo, J. Xie, Online consumer review: Word-ofmouth as a new element of marketing communication mix. Management science 54, 477–491 (2008). [Google Scholar]
  29. Bright Local, Local Consumer Review Survey 2016. https://www.brightlocal.com (2016). Accessed 21 Mar 2107 [Google Scholar]
  30. X. Li, L. M. Hitt, Z. J. Zhang, Journal of Management Information Systems 27, 9–42 (2011). doi:10.2753/MIS0742-1222270401 [Google Scholar]
  31. K. Kostetska, N. Khumarova, Y. Umanska, N. Shmygol, V. Koval, Management Systems in Production Engineering 28 (2), 15–22 (2020) [CrossRef] [Google Scholar]
  32. Q. Ye, R. Law, B. Gu, International Journal of Hospitality Management 28, 180 (2009) [CrossRef] [Google Scholar]
  33. R. B. Money, M. C. Gilly, J. L. Graham, Journal of Marketing 62, 76–87 (1998). doi:10.1177/002224299806200406 [Google Scholar]
  34. I.W.E. Arsawan, V. Koval, I. Rajiani, N.W. Rustiarini, W.G. Supartha, N.P.S. Suryantini, International Journal of Productivity and Performance Management (2020 in press). doi:10.1108/IJPPM-04-2020-0192 [Google Scholar]
  35. N. Purnawirawan, M. Eisend, P. De Pelsmacker, N. Dens, Journal of Interactive Marketing 31, 17–27 (2015). doi:10.1016/j.intmar.2015.05.001 [Google Scholar]

Current usage metrics show cumulative count of Article Views (full-text article views including HTML views, PDF and ePub downloads, according to the available data) and Abstracts Views on Vision4Press platform.

Data correspond to usage on the plateform after 2015. The current usage metrics is available 48-96 hours after online publication and is updated daily on week days.

Initial download of the metrics may take a while.