Improvement of the System of Training of Specialists by University for Coal Mining Enterprises

T.F. Gorbachev Kuzbass State Technical University, Department of Economics, Vesennaya str., 28, 650000, Kemerovo, Russia

^* Corresponding author: V.Mikhalchenko@mail.ru

Abstract

In the article the ingenious technique of the Quality Function Deployment with reference to the process of training of specialists with higher education by university is considered. The method is based on the step-by-step conversion of customer requirements into specific organizational, meaningful and functional transformations of the technological process of the university. A fully deployed quality function includes four stages of tracking customer requirements while creating a product: product planning and design, process design, production design. The Quality Function Deployment can be considered as one of the methods for optimizing the technological processes of training of specialists with higher education in the current economic conditions. Implemented at the initial stages of the life cycle of the technological process, it ensures not only the high quality of the “product” of graduate school, but also the fullest possible satisfaction of consumer's requests and expectations.