Features of Quality Management in Healthcare of the Republic of Kazakhstan

¹ Kazakh University of Economics Finance and international trade, Nur-Sultan, ul.Ahmet Zhubanova, 7020000, Nur-Sultan, Kazakhstan
² Eurasian national University L.N. Gumilyova, ul. Satpaeva, 2, 010008, g. Nur-Sultan, Kazakhstan
³ Al-Farabi Kazakh National University, Al-Farabi Ave., 71, 050040 Almaty, Kazakhstan

^* Corresponding author: shynar.turarova@gmail.com

Abstract

The main factor that determined the relevance of the author’s research is the need to continue and develop the processes of modernization in the healthcare economy, provided for in the framework of the state program of health development of the Republic of Kazakhstan “Densaulyk”, as well as the “ Strategy-2050. The article shows the significant changes affecting the increase in the provision of medical organizations with high-tech medical and diagnostic equipment, as well as the solution of issues related to their informatization through the introduction of medical information and analytical systems aimed at automating the main processes of medical activity. The authors prove that in order to achieve the highest efficiency and effectiveness of the functioning of medical organizations, it seems appropriate to introduce process-oriented quality management systems in healthcare, which are a synthesis of professional management and modern information technologies.

The objectives of the study in the study of the main aspects of quality management in healthcare organizations and the analysis of the quality management system are defined. On the basis of the study, the authors draw the appropriate conclusions.