Issue |
E3S Web Conf.
Volume 317, 2021
The 6th International Conference on Energy, Environment, Epidemiology, and Information System (ICENIS 2021)
|
|
---|---|---|
Article Number | 01070 | |
Number of page(s) | 8 | |
Section | Culture and Environment | |
DOI | https://doi.org/10.1051/e3sconf/202131701070 | |
Published online | 05 November 2021 |
Tourism CSR Model during the COVID-19 Pandemic: Literature Review
Post Graduate Programme, Universitas Sebelas Maret, Surakarta, Indonesia
* Corresponding author: rahesli64@staff.uns.ac.id
This research aims to study the potential development of tourism Corporate Social Responsibility (CSR) model during COVID-19 pandemic, through creating framework of tourism CSR model compatible to increase the tourist visit rate. Research method employed was literature review with qualitative approach. The result of research showed COVID-19 pandemic condition conceived through risk society theory. Theoreticians raised reflexivity concept to see abilities of responding to and anticipating risk. CSR is a business policy guiding company to integrate social and environmental problem into their business vision, mission, and strategy, and their interaction with stakeholders. Strategy development and CSR implementation are intended to identify and to manage stakeholders’ expectation. Tourism CSR model during COVID-19 pandemic can be developed based on stakeholder reflexivity, offering 5 stages: identify learning goals, focus on specific problem at work, reflect on personal predispositions, learn about learning, and develop reflexivity. Stakeholder analysis generates basic dimensions of advantage and perceived threat, perceived social impact, guidance value and principle, guideline of ethical decision making, and stakeholders’ information need. Stakeholder reflexivity can result in decision to revise more health protocol-oriented program. Image as a safe destination will increase the tourist visit.
© The Authors, published by EDP Sciences, 2021
This is an Open Access article distributed under the terms of the Creative Commons Attribution License 4.0, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
Current usage metrics show cumulative count of Article Views (full-text article views including HTML views, PDF and ePub downloads, according to the available data) and Abstracts Views on Vision4Press platform.
Data correspond to usage on the plateform after 2015. The current usage metrics is available 48-96 hours after online publication and is updated daily on week days.
Initial download of the metrics may take a while.