E3S Web Conf.
Volume 218, 20202020 International Symposium on Energy, Environmental Science and Engineering (ISEESE 2020)
|Number of page(s)||6|
|Section||Environmental Climate Change Monitoring and Urban Protection Planning|
|Published online||11 December 2020|
- R. N. Cardozo, “An experimental study of customer effort, expectation, and Satisfaction, ” Journal of Marketing Research, vol. 2, pp. 244-249, 1965. [CrossRef] [Google Scholar]
- R. L. Oliver, “Customer delight foundations, fingdings and consequences of satisfacation decision, ” Journal of Retailing, vol. 73, pp. 311-339, 1997. [CrossRef] [Google Scholar]
- M. D. Johnson, A. Gustafsson, T. W. Andreassen, L. Line and C. Jaesung, “The evolution and future of national Customer Satisfaction Index Models, ” Journal of Economic Psychology, vol. 22, pp. 217-245, 2001. [CrossRef] [Google Scholar]
- A. S. Dick and K. Basu, “Customer loyalty: toward an integrated conceptual framework, ” Journal of the Academy of Marketing Science, vol. 22, pp. 99-113, 1994. [CrossRef] [Google Scholar]
- P. Holland, C. Sheehan and H. Cieri, “Attracting and retaining talent: exploring human resources development trends in Australia, ” Human Resource Development International, vol. 10, pp. 247-262, 2007. [CrossRef] [Google Scholar]
- C. M. Vazzana and J. R. Polloshka, “Appalachia has got talent, but why does it flow away? a study on the determinants of brain drain from rural USA, ” Economic Development Quarterly, vol. 33, pp. 245-250, 2019. [CrossRef] [Google Scholar]
- E. J. Mccann, “Best places: interurban competition, quality of life and popular media discourse, ” Urban Studies, vol. 41, pp. 1909-1929, 2004. [CrossRef] [Google Scholar]
- O. Chantal and D. P. Yvonne, “The role of psychological ownership in retaining talent: a systematic literature review, ” SA Journal of Human Resource Management, vol. 10, pp. 202-205, 2012. [Google Scholar]
- Douglass A. John, Edelstein Richard, “Whither the global talent pool, ” Change the Magazine of Higher Learning, vol. 41, pp. 36-44, 2009. [CrossRef] [Google Scholar]
- W. S. Harvey, “British and Indian scientists moving to the U.S, ” Work & Occupations, vol. 38, pp. 243-247, 2011. [CrossRef] [Google Scholar]
Current usage metrics show cumulative count of Article Views (full-text article views including HTML views, PDF and ePub downloads, according to the available data) and Abstracts Views on Vision4Press platform.
Data correspond to usage on the plateform after 2015. The current usage metrics is available 48-96 hours after online publication and is updated daily on week days.
Initial download of the metrics may take a while.